Question 1

How do I place an order?

Accepted Answer

Ordering and information are handled over Telegram. Just tap the “Contact via Telegram” button on the product page or visit the Contact page.

Question 2

Why can’t I see prices on the site?

Accepted Answer

For current pricing, stock and options, please reach us on Telegram. That way we can share the most accurate, up-to-date information.

Question 3

What are the products sold for?

Accepted Answer

All products on this site are for laboratory and scientific research only. They are not for human or animal consumption and may not be used to diagnose, treat or prevent any condition.

Question 4

What do the “MG” and “IU” options mean?

Accepted Answer

Each product is listed with different amount (mg) or unit (IU) options. You can see all available variants on the product page and tell us the one you need when you get in touch.

Question 5

How do shipping and delivery work?

Accepted Answer

Delivery details are clarified over Telegram during your order. We share the current information, which can vary by region and product.

Question 6

Is the content medical advice?

Accepted Answer

No. Blog and guide content is for educational and informational purposes only; it is not a substitute for medical advice, diagnosis or treatment. Consult a professional before any decision.

Question 7

Which languages do you support?

Accepted Answer

The site and communication are available in Turkish and English. Use the TR / EN switch at the top right to change the language.

Question 8

What’s the fastest channel for questions?

Accepted Answer

Telegram is recommended for the fastest reply — we usually respond the same day. You can also email us if you prefer.